Frequently Asked Questions
How is medical billing pricing structured?
Medfin Billing Solutions charges a percentage of what's actually collected, not a flat monthly fee. That means our incentives are aligned with yours: we only do well when your claims get paid. The exact rate depends on specialty, claim volume, and which services — coding, credentialing, A/R recovery — are included. A free billing audit gives you an exact quote for your practice.
Will switching billing companies disrupt claims already in process?
No. During onboarding we run a parallel handoff period where in-flight claims from your previous biller are tracked to resolution while new claims move onto our system, so nothing falls through the gap between providers.
Which EHR and practice management systems do you work with?
We integrate with the major EHR and practice management platforms used by independent practices, groups, and hospital departments. If your system isn't a standard integration, we set up a secure workflow around it rather than asking you to switch software.
How do you reduce claim denials?
Most denials are prevented before submission through eligibility verification, prior-authorization checks, and payer-specific claim scrubbing. Denials that still occur are logged by root cause and either appealed within payer deadlines or fixed at the source so the same error doesn't repeat.
Is patient and practice data kept secure?
Yes. All billing operations run on HIPAA-compliant systems with encrypted data transmission and role-based access controls, and every staff member handling claims is trained on HIPAA requirements.
Can you recover old, aging, or written-off claims?
Yes. Accounts receivable recovery on aged or previously written-off balances is one of our most common starting engagements, often run alongside a review of why those claims stalled in the first place.
Do you handle patient billing questions too?
Yes. We send clear, accurate patient statements and provide a support line for billing questions, so your front desk isn't fielding disputes over confusing charges.